Evaluating CPSI’s Private Pay Services In Community Hospitals: Contributors to Success
Porter Research
January 1, 2007
Computer Programs and Systems, Inc. (CPSI) wanted to objectively assess the performance of their
Revenue Cycle Management Services group with primary market research focused on CPSI’s Private Pay
Service. They selected Porter Research, an Atlanta-based market research firm specializing in
healthcare information technology and professional services, to conduct in-depth interviews with
their established customer-base from July through October 2006.
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