Evaluating CPSI’s Accounts Receivable Management Services In Community Hospitals: Contributors to Success
Porter Research
January 1, 2007
Computer Programs and Systems, Inc. (CPSI) wanted to objectively assess the performance of their
Revenue Cycle Management Services group with primary market research focused on CPSI’s Accounts
Receivable (A/R) Management Service. They selected Porter Research, an Atlanta-based market
research firm specializing in healthcare information technology and professional services, to
conduct in-depth interviews with their established customer-base from July through October 2006.
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