Know Before You Go
Cynthia Porter, President
June 20, 2010
As Porter Research and sister company
Billian's HealthDATA prepared for the
HFMA ANI 2010 Healthcare Finance Conference taking
place this week in Las Vegas, prospects were of course top of mind. Prospects in this industry are
busy people, and will be even more so in a trade show atmosphere. Therefore, it is essential to be
thoroughly educated about them, their role within their organization, what their needs might be
(even if they themselves might not be aware of them), and how the products they might be interested
in can fit seamlessly into their organization. Time is a valuable commodity these days, and it's in
everyone's best interests not to waste it with an uneducated sales conversation.
Gaining an audience with a busy healthcare executive at a trade show like HFMA, or the
Healthcare IT Summit (at which Porter Research will be
participating this November) is a valuable opportunity to present your product. The environment
will be hyper-competitive, so prospect research must become a fundamental sales tool.
There are a number of research resources that can be tapped into. The
Billian's HealthDATA Portal is
definitely one of them. It is a comprehensive healthcare business information portal that defines
healthcare facilities' relationships, key personnel members, financials, statistical information
and quality business information - all of which can make the job of selling your product to a
healthcare executive that much easier. They don't want to spend their valuable time teaching
vendors about what they do and what their needs are. Do your homework on the Portal before engaging
in any sort of sales pitch. The executive will be impressed that you've done your research, and you
might just walk away with a new business relationship.
Other resources include networking sites like
LinkedIn, as well as trade associations and alumni groups.
Check out a prospect's profile on LinkedIn and see what you have in common. Are you alumni of the
same university? Members of the same
LinkedIn
groups? Do you have connections in common?
Using basic research tools like networking sites, and more in-depth, niche resources like the
Portal will help to evolve your approach to prospecting to healthcare executives.