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<title><![CDATA[Start-Up Mentality Gives Big Vendors the Edge]]></title>
<link>http://www.porterresearch.com/Resource_Center/Blog_News/Blog/2012/May/Start_Up_Blog.html</link>
<pubDate>May 9, 2012</pubDate>
<description><![CDATA[The healthcare IT industry has had no shortage of water-cooler news lately - the Allscripts debacle
being one that immediately comes to mind. Juxtapose that news with the smaller buzz around the
winners of the Dept. of Health and Human Services first Health Care Innovation Awards and next
month's Health Datapalooza innovation event in D.C., and one has to wonder, 'Do healthcare
companies lose their innovative and competitive edge as they become more profitable and
beauracratic?' (Allscripts' ability to remain innovative merger after merger is another
water-cooler discussion altogether.) 
<br /> 
<br />Most in healthcare, particularly healthcare IT, have heard the term "disruptive innovation"
or "disruptive innovator," referring to the creation and adoption of a new technology or process
that is at first disruptive to workflows, but later can't be lived without. (Apple products and the
intuitive interfaces they've created immediately come to mind, of course.) Mobile health
technologies (often integrating said Apple devices) are just beginning to move from disruptive to
begrudgingly adopted. Heck, some providers would probably lump electronic medical records into this
category, with an emphasis on "begrudgingly." 
<br /> 
<br />These types of innovations typically come from small businesses - some technically start-ups,
of which healthcare IT seems to have no shortage of right now. The healthcare industry seems to
look to these folks to continue the uphill battle of advancing healthcare. 
<br /> 
<br />So then is it impossible for a large, established company to remain agile and innovative? Or
does its very success preclude it from continuing to develop game-changing products? Or, as Philip
Chuang, Director of Information Services at Sutter Health, so eloquently (and succinctly) put it
during a 
<a href="http://storify.com/SmyrnaGirl/what-does-the-future-hold-for-innovation-in-health">recent
#HITsm tweet chat</a>, does a company have "to get to the edge of oblivion to change their
thinking?" Does a company like Allscripts have to undergo a complete shakeup before it returns to
the core values of offering customers products they aren't yet aware they can't live without? 
<br /> 
<br />A recent comment on the Allscripts fall out at 
<a href="http://histalk2.com/2012/05/01/news-5212/">HISTalk.com</a> puts it plainly: "I hope
Allscripts takes advantage of the stock plunge to go for it ... maybe an Allscripts shakeup was
what was needed to invigorate them to take a bolder view of the future." 
<br /> 
<br />It's certainly not impossible for large and typically successful companies to remain
innovative - the aforementioned Apple, plus IBM, P&amp;G and Xerox Healthcare all come to mind -
but most would definitely consider it a challenge. Porter Research has been fortunate to work with
several, including Nuance, CareFusion, Elsevier, CareTech and Availity. 
<br /> 
<br />As start-ups and small businesses win innovation prizes and graduate from accelerator
programs like Rock Health, Health Box and NY Digital Health, it will be interesting to see how they
fare. Will they grow into larger, more mature businesses that continue to make innovation a top
priority, such as those above? Will they choose to become acquired by another organization that
shares their vision? Or will they lose their way and quietly (or very publicly) flame out? 
<br /> 
<br /> 
<hr />
<em>What small businesses do you see leading the way in innovation? What larger businesses have
retained a competitive edge through their innovation efforts? Please 
<a href="http://lnkd.in/SwFXHx">share your comments</a> via the discussion going on now at the
Healthcare Intelligence Hub group on LinkedIn.</em> 
<br /> 
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<title><![CDATA[Five Mobile Health Solutions to Watch]]></title>
<link>http://www.porterresearch.com/Resource_Center/Blog_News/Blog/2012/April/mHealth.html</link>
<pubDate>April 22, 2012</pubDate>
<description><![CDATA[Each day seems to bring a fresh dozen debuts of new mobile health (mHealth) solutions. In recent
weeks, there has been a flurry of announcements for new apps that monitor asthma patients'
breathing, predict pain after hernia surgery, provide automated pill reminders to patients, and
help physicians better treat burn victims. 
<br /> 
<br />To be sure, it's an exciting time to be in healthcare IT. But nowhere is this truer than in
the fast-growing area of mHealth technology. 
<br /> 
<br />While still in an embryonic state, the mHealth market holds great promise. By 2017, global
mHealth revenue is expected to reach $23 billion across mobile operators, device vendors,
healthcare providers and content/application players, according to a recent report by GSMA. 
<br /> 
<br />But which of the thousands of innovative new technologies that come on to the market every
year will become tomorrow's mHealth stars? After scanning the exploding universe of mHealth, here
are five mHealth solutions that are among the most innovative and promising technologies worth
watching: 
<br /> 
<br /> 
<strong>1. iTriage.</strong> Two emergency medicine physicians founded iTriage with a goal of
helping people answer two common questions asked by patients who show up in emergency rooms across
the country: "What could be wrong?" and "Where should I go for treatment?" Their resulting iTriage
app is helping millions of consumers make informed healthcare choices by providing information on
hospitals' specialties and expected ED wait times. Patients can use a customizable form to send
basic information to the hospital about their emergency before they even arrive. 
<br /> 
<br /> 
<strong>2. DigitalShare™.</strong> This T-System solution allows clinicians to document patient
encounters on familiar paper templates with the flexibility and efficiency that only a paper and
pen can provide. But behind the scenes, data is captured through advanced technology, resulting in
clinical and process feedback and reports comparable to an electronic health record. DigitalShare's
real-time alerts, dashboards and reporting tools enable clinicians and administrators to make smart
decisions to improve operational efficiency and care quality. Lehigh Valley Health Network is using
the mobile technology to treat drivers and fans on site at the Pocono Raceway in Long Pond, Penn. 
<br /> 
<strong>
<br />3. CONi.</strong> At the recent HIMSS conference, GlobalMed unveiled a new enterprise cloud
solution that delivers visible and invisible light medical images to any Internet-connected
computer, tablet or smartphone. This innovative solution gives physicians on-the-go access to
medical images as soon as they are available. 
<br /> 
<br /> 
<strong>4. AirStrip CARDIOLOGY.</strong> Imagine combining wireless mobile transmission of
electrocardiograms (ECGs) with the ease of a touch screen and access to historical data into one
solution. AirStrip CARDIOLOGY does all three things to help cardiologists make quicker, more
informed care decisions. When it comes to heart patients, faster "door-to-balloon" time can greatly
improve clinical outcomes and reduce lengths of stay. 
<br /> 
<br /> 
<strong>5.&nbsp; Voxiva.</strong> This global pioneer taps the power of mobile technology to help
people kick the smoking habit, control their diabetes and make better daily decisions to improve
their health. For example, to help combat the United States' high infant mortality rate, Voxiva
started the Text4baby service to deliver health information in English and Spanish language SMS
texts to pregnant women and new moms. The service has been such a big hit that the company is
helping launch a similar program in Russia. 
<br /> 
<br />Whether helping improve patient outcomes or enabling providers to deliver faster, more
effective care, mHealth technologies have the potential to revolutionize healthcare. With consumers
hungry for health information and providers equally eager to improve outcomes and reduce healthcare
costs, 2012 could wind up being the Year of mHealth. 
<br /> 
<br /> 
<hr />
<br /> 
<img width="114" height="118" border="0" align="right"
src="../Resource_Center/Blog_News/Blog/2012/images/shareablelogo.jpg"
alt="shareablelogo" />&nbsp; 
<br /> 
<br />Stephen Hau is President &amp; CEO of 
<a href="http://www.shareableink.com">Shareable Ink</a>, which helps healthcare organizations
transition from paper documentation to to electronic data with no disruption to workflow. 
<br /> 
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<title><![CDATA[Innovation: a Healthcare CIO’s Biggest Headache?]]></title>
<link>http://www.porterresearch.com/Resource_Center/Blog_News/Blog/2012/April/Innovationx_a_Healthcare_CIOxs_Biggest_Headachex.html</link>
<pubDate>April 12, 2012</pubDate>
<description><![CDATA[On the surface, innovation sounds like a great thing. It's progressive, cutting-edge, and has a
nice modern ring to it. Dig a little deeper, however, and it loses some of its luster. As any
hospital CIO can tell you, innovation - especially relating to new healthcare IT solutions - often
comes with disrupted workflows, unexpected financial implications and a general sense of staff
discontent, all of which trickle down in some way to the patient. 
<br /> 
<br />As innovation - whether that be a new electronic medical record (EMR), physicians bringing
their own devices to work, or joining an accountable care organization (ACO) - slowly becomes
adapted to, the aforementioned negatives become short-lived, ultimately turning into increased
operational efficiencies and cost effectiveness, better clinical outcomes, and happier staff and
patients.&nbsp;&nbsp;&nbsp; 
<br /> 
<br />Healthcare CIOs are nothing if not cautious when it comes to getting from point A -
implementing innovative healthcare IT - to point B - truly adopting it. In studies Porter Research
fielded late last year on adopting ACOs and enterprise analytics, we found the majority of
healthcare executives surveyed were firmly in the information gathering/due diligence phases of
adoption. They all realize the important role implementation of these emerging business models and
technologies will have on their clinical, financial and operational outcomes, but want to adopt
them in a way that not only fits with the culture - and budget - of their facilities, but also
provides the foundational elements to support healthcare reform as it evolves. 
<br /> 
<br />Tim Stack, President and CEO of Piedmont Healthcare, put it very succinctly at a recent
Business to Business Magazine Healthcare CEO Roundtable in Atlanta: "The fee-for-service model is
dead. The only problem is the obituary hasn't been written yet." Providers see the innovative
writing on the wall, and are working, slowly but surely, on turning their run-ins with innovation
into true cultural and clinical change. 
<br /> 
<br />Stack's colleague, President and CEO of Grady Memorial Hospital John Haupert, was a vocal
advocate of the benefits Grady is realizing from its Epic EMR. The hospital's ability to share data
with other caregivers has been transformational. Now, Haupert added, Grady just needs to get more
caregivers in on the exchange. 
<br /> 
<br />Hospital executives like those in Atlanta realize that getting together at roundtables or
events like the Healthcare IT Summit and discussing how they are implementing innovative HIT is a
first step in adopting innovation. Stack also made the point that there has to be some personal
responsibility on the part of executives to take control of these implementations from a leadership
perspective, because "you want skin in the game." 
<br /> 
<br />It was also advised that healthcare executives embrace innovation by trying 10 new products
or solutions each year. While the intent to embrace innovation is a noble one, leaders should be
just as capable in quickly realizing and jettisoning those that are not a good fit for their
organization. 
<br /> 
<br />No matter what happens on the Hill in the coming months regarding ACOs; or deadlines relating
to ICD-10, HIPAA 5010 or Meaningful Use; providers have to be ready and more importantly, willing.
Innovation in healthcare is here to stay. 
<br /> 
<br /> 
<em>Editor's Note: This 
<a href="http://midsizeitexec.com/portal/wts/cemceDmdo-Baed8fuq7enTmdvFmCgb">blog</a> originally
appeared in the Healthcare IT Strategies 
<a href="http://www.healthcareitsummit.com/newsletters/registration/index.php">e-newsletter,</a> a
UBM Channel publication.</em> 
<br /> 
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<title><![CDATA[A Top Vendor List by Just Any Name Isn’t as Sweet (or Valuable)]]></title>
<link>http://www.porterresearch.com/Resource_Center/Blog_News/Blog/2012/April/A_Top_Vendor_List_by_Any_Other_Name_Just_Isnxt_as_Sweet_xor_Valuablex.html</link>
<pubDate>April 12, 2012</pubDate>
<description><![CDATA[It seems not a day goes by where some sort of "Top" healthcare vendor or provider list is published
online or in print and then circulated as much as possible. Some companies have even taken to
creating announcements around announcements - building up buzz for lists that will be released at a
later date or event. The effectiveness of these from a marketing standpoint is questionable, as
readers may tend to glaze over after having read one to many in a short amount of time. 
<br /> 
<br />Though some may be a bit fluffy, and gloss over industry goings-on that insiders are all too
aware of, many provide true value - insight into the direction healthcare is taking, and kudos to
its biggest (and sometimes overlooked) players. 
<br /> 
<br />The key to readers gleaning this value is understanding the process by which the list is put
together, and knowing whether a list has been compiled annually for 20-plus years (a sure sign of
reliable, fact-checked information) or just once (possibly a sign that the sponsoring organization
may need a little more information-gathering experience under its belt). Did a marketing or public
relations company put the list together? Then chances are it may not survive the yearlong bookshelf
residence more venerated lists do. 
<br /> 
<br />These considerations become more apparent as the Porter Research team works with Healthcare
Informatics to put together its annual ranking of the 100 vendors with the highest revenues derived
from healthcare products and services, the 
<a href="http://www.healthcare-informatics.com/hci100/about-hci-100">HCI 100</a>. Healthcare
Informatics has published its list for nearly 20 years, and has had the good fortune to partner
over the last few years with the folks at ST Advisors in its preparation. 
<br /> 
<br />Combining Healthcare Informatics' reputation and integrity as a publication of editorial
excellence, ST Advisors' current experience as advisors to the HIT industry and past experience in
the equity analyst and investment banker worlds, and Porter's 20-plus years of experience in
healthcare, means that this year's list will be one to hang onto well into 2012. 
<br /> 
<br />Having been in the industry for this long, having crunched the numbers for revenue rankings
for a few years now, Porter is well aware of the value readers continue to place upon revenue. As
mergers, acquisitions, IPOs, and even closures continue to make the news, revenue stands out as a
reliable indicator of a company's true position. 
<br /> 
<br />Healthcare people are not risk-takers in the financial sense. They like to have a reference,
to know a company will be around. Revenue gives them a sense of security that the referenced
company will stay around. As any good businessman (or woman) knows, companies don't grow revenue
unless the have good people, good products and good delivery - often in that order. Lists may be
all about the numbers, but their value is really all about how they came to be. 
<br /> 
<br />Accuracy and true industry insight is in everything Porter does, including the popular
"list." 
<br /> 
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<title><![CDATA[Transforming Long-Term Care via Mobile Health]]></title>
<link>http://www.porterresearch.com/Resource_Center/Blog_News/Blog/2012/March/Transforming_Long-Term_Care_via_Mobile_Health.html</link>
<pubDate>March 21, 2012</pubDate>
<description><![CDATA[As people age, the choice between living at home or moving into a long-term care facility can be a
difficult one.&nbsp; While long-term care facilities offer more reliable safety, security and
access to medical care than living at home, the desire on the part of the elderly to maintain their
freedom can often overshadow any other concerns.&nbsp; Complicating this already difficult issue is
the looming demand of the Baby Boomer generation.&nbsp; Numbering nearly 80 million strong, the
first Baby Boomers officially reached retirement age in January, 2011, and as this unique cohort
continues to join the geriatric ranks, the demand for more elder care services may critically
overtax an already embattled industry, making the decision of where and how to live in old age that
much more difficult.&nbsp; 
<br /> 
<br />In a 2010 member survey, the AARP found nearly 75% of Baby Boomers polled would prefer to
remain in their homes as long as possible.&nbsp; Aging-in-place, as it is known, is extremely
popular among the elderly.&nbsp; However, the challenges of ensuring a safe environment with proper
access to medical care in the home can be daunting.&nbsp; To combat these challenges, a variety of
recent technological innovations in the telemedicine and at-home care fields have put the dream of
aging-in-place in reach for a much greater share of the elder population. 
<br /> 
<br />Technological innovations in care have made it increasingly possible for the elderly to
balance their medical needs with their desire for freedom. The GrandCare monitoring tool provides a
comprehensive care management system for in-home use, combining functions such as blood pressure
monitoring, safety controls and even controls for social activities into a single user-friendly
platform.&nbsp; Microsoft HealthVault, known by many in healthcare for its personal health record
functionality, is another online resource that provides the elderly with the tools they need to
manage their care. It provides compatible medical devices, applications that assist with
medication, and even remote monitoring capabilities so family and caregivers may check an elder's
status at any time.&nbsp; 
<br /> 
<br />Telemedicine advances have also created new opportunities for the elderly to remain at
home.&nbsp; Skype has already been employed by elderly patients who wish to reach healthcare
professionals when distance is an obstacle.&nbsp; For diagnosis and prevention, eTime's home
endoscope and WebcamMD's USB camera can provide physicians with a close up view of any body part in
real time for fast, accurate diagnoses.&nbsp; And medical researchers have even used Bluetooth
technology to recently improve access to emergency medical assistance for the elderly.&nbsp; Recent
research in Inderscience's "International Journal of Electronic Healthcare" describes a new device
capable of measuring electrical signals from the heart, analyzing them to produce an
electrocardiogram and then sending a text message alert to the local hospital if medical attention
is required.&nbsp; Patients who would have been required to remain in hospitals for observation
following a heart attack can now return to their homes and continue their lives instead. 
<br /> 
<br />Telemedicine and care-based technology are already demonstrating a potential to revolutionize
how the elderly are cared for, and even more innovations may soon be within reach.&nbsp; The timing
of these developments could not be more apropos, as the long-term care industry braces itself for
the coming wave of retiring boomers.&nbsp; With luck, these new technological leaps in care will
not only aid caregivers with their coming demands but also allow an ever-greater contingent of the
elderly to remain at home through their golden years.&nbsp;&nbsp; 
<br /> 
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<title><![CDATA[FDA Gets in on the Healthcare Analytics Act]]></title>
<link>http://www.porterresearch.com/Resource_Center/Blog_News/Blog/2012/March/The_FDA_Gets_in_on_the_Healthcare_Analytics_Act.html</link>
<pubDate>March 7, 2012</pubDate>
<description><![CDATA[The Food and Drug Administration (FDA) serves a critical role in ensuring the safety and stability
of our national public health and healthcare systems. To best serve in this capacity, the FDA must
be able to access the best available scientific data using the best tools and technologies
available. The synergy of combining both will lead to better healthcare for consumers and continue
to foster and advance innovation throughout the industry. 
<br /> 
<br /> In 2007, FDA's Science Board concluded that the agency's IT systems were obsolete, unstable
and inadequate to fulfill its mandate to oversee food, drugs and medical devices. Since that time,
the FDA has taken steps forward in an effort to modernize its IT. Among various initiatives, the
FDA has earmarked funding for IT infrastructure to enable interoperability of regulatory data
sharing across the agency's program areas. 
<br /> 
<br /> The FDA relies on science that is more data-centric, complex and collaborative than ever
before. Many stakeholders and multidisciplinary groups are engaged in this important work. To
enable these diverse and geographically disparate groups to successfully leverage large quantities
of data requires a commitment to technological innovation. To harness the potential of information
sharing and data mining, the FDA has been rebuilding its IT and data analytics capabilities with
the intention of creating science enclaves that will allow for the analysis of large, complex
datasets while maintaining proprietary data protections and protecting patients' information. 
<br /> 
<br /> This engagement - referred to as "scientific computing" - is essential to enable the agency
to leverage internal and external knowledge bases, databases, data mining tools, and scientific
expertise to inform regulatory decisions and pursue the qualitative improvement of healthcare
delivery. 
<br /> 
<br /> Enabling the FDA through provision of enterprise assets and models allows for cohesive usage
of resources and allows the work, data and tools to be optimized among the eight centers with in
FDA. 
<br /> 
<br /> According to the FDA, it maintains the largest known repository of clinical data (all
de-identified to protect patients' privacy): "unique, high-quality data on the safety,
effectiveness and performance of drugs, biologics and devices, both before and after approval." The
ability to analyze this data can advance scientific understanding of how various treatments affect
different populations and, by extension, allow for the customization of the most effective
treatment based on the individual and overall improved health outcomes. 
<br /> 
<br /> The FDA currently houses the largest known repository of clinical data. The ability to
integrate and analyze this trove of information could revolutionize the development of new patient
treatments, provide a better understanding of diseases, measure the impact of various public health
initiatives, and even provide a deeper appreciation of the effectiveness of various pharmaceuticals
on differing populations. 
<br /> 
<br /> Historically, the vast majority of FDA de-identified clinical trial data has gone un-mined
because of the inability to combine data from disparate sources and the lack of computing power and
tools to perform such complex analyses. However, advances in the field of scientific computing
provide a way to positively impact the scenario. 
<br /> 
<br /> Adding capabilities that are outside of the realm of FDA currently, i.e., Patient (phonemic)
data, is a challenging situation due to the privacy impact, but one that would lead to many
advantages in building upon drug interaction data amongst a group or class of patients. 
<br /> 
<br /> Additionally, by integrating comparative effectiveness research (CER) with Scientific
Computing processes, the FDA can also take steps towards realizing the goal of providing
"personalized medicine." The quantity of information available from disparate sources, once
compiled and synthesized, allows scientists to gain insight into the safety and efficiency of drugs
and treatments in subpopulations of patients. 
<br /> 
<br /> The development and use of sound, consistent, science-based approaches to the design,
conduct and analysis of such data and the assessment will be a critical component in developing
meaningful use applications of personalized medicine. The government and private industry need to
work together to ensure that all informatics hardware and software are developed to capture all
relevant data models, keep information protected and proprietary, and allow for comparative
effectiveness research. The potential of marrying the best from the IT world with the wealth of
scientific data available is an exciting prospect that everyone in the process should support with
enthusiasm. 
<br /> 
<br /> 
<iframe width="560" height="315" frameborder="0" src="http://www.youtube.com/embed/BSPL4ct9G1A"
allowfullscreen=""></iframe> 
<br /> 
<br /> 
<strong>Moe Jafari shared more of his thoughts on scientific computing with Porter Research at the
recent HIMSS show in Las Vegas.</strong> 
<br /> 
<br /> 
<hr />
<img width="165" height="31" border="0" align="right" alt="htlogo"
src="../Resource_Center/Blog_News/Blog/2012/images/htlogo.jpg" /> Moe Jafari is
founder and CEO of 
<a href="http://www.humantouchllc.com">HumanTouch LLC</a>, which provides solutions and
professional services to the Federal government and industry. 
<br /> 
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<title><![CDATA[HIE's Concentric Circles]]></title>
<link>http://www.porterresearch.com/Resource_Center/Blog_News/Blog/2012/February/HIExs_Concentric_Circles.html</link>
<pubDate>February 21, 2012</pubDate>
<description><![CDATA[While the health information exchange (noun) market continues to develop, providers' needs for
health information exchange (the verb) becomes ever more pervasive and urgent. A dialogue has
emerged recently that has separated the HIE market into public and private. However, the way HIE
needs to be viewed is through the eyes of the provider and patient - both of whom are at the core
of a series of concentric circles, and whom generate data during a visit or an episode of care. 
<br /> 
<br />These circles represent various geographic layers indicative of society's organizational
frameworks.&nbsp; The data must flow for multiple purposes at various levels, but the point is it
starts from the center of the circle (patients and providers in geographic proximity) and moves to
the local, state and national levels.&nbsp; 
<br /> 
<br />At the local level, this information (generated by a hospital or provider) is perhaps
exchanged within an IDN or hospital system, or among multiple independent hospitals or systems -
all of which constitute private HIE. It's even possible that at this layer of HIE is performed
within an accountable care organization. However, care is delivered locally and often not within
the same IDN, hospital system or physician group. Therefore, community-based HIE may be necessary
to facilitate robust coordination of care across unaffiliated community providers. The state,
meanwhile, has a need for health information at an aggregate level for its Medicaid population, and
to manage public health concerns. Finally, the federal government needs health information to
manage care delivered to Medicare patients, for third-party care delivered to veterans and military
beneficiaries, or for federal agency program needs like social security disability determination. 
<br /> 
<br />HIEs may be described as private and certainly the organizational structure can be private,
but the data is no less unique than information that can be aggregated within a public HIE. And,
certainly, where private HIEs are currently flourishing, there is even a greater chance that a
public HIE can flourish as well - one that serves the needs of the local community and not just
those of private HIE stakeholders.&nbsp; 
<br /> 
<br />The important thing to recognize, however, is that there is a core set of data that needs to
be compiled in order to be consumed at various stages in the concentric circles. While there are
discrete purposes for the data today, there is also a breadth of unknown possibilities, as various
organizations begin to compile and act upon this data to further care coordination, population
health and public health; as well as reduce costs and increase quality patient outcomes. Just as
circles know no end, so too are the possibilities of HIE without limit. It is the effective and
interoperable "overlapping" of these shapes that will ultimately transform care delivery and
patient health. 
<br /> 
<br /> 
<hr />
<br /> 
<img width="181" height="63" border="0" align="right" alt="cogonlogo"
src="../Resource_Center/Blog_News/Blog/2012/images/cogonlogo.jpg" />Eric Klos is
Director of Business Development at 
<a href="http://www.cogonsystems.com/">Cogon Systems LLC</a>, which provides HIE solutions; 
<font size="2"><span
style="mso-list: Ignore; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin">delivers
software and systems development and integration <span style="font-style: normal; font-variant: normal; font-weight: normal">services</span></span> <span style="mso-list: Ignore; mso-bidi-font-family: Calibri; mso-bidi-theme-font: minor-latin">to
Federal, State, and local agencies involved in health IT</span></font>; and provides consulting
services. 
<br /> 
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<title><![CDATA[Patient-Centered Transplant Care Platform – a Guiding Light for Accountable Care]]></title>
<link>http://www.porterresearch.com/Resource_Center/Blog_News/Blog/2012/January/Patient-Centered_Transplant_Care_Platform_x_a_Guiding_Light_for_Accountable_Care.html</link>
<pubDate>January 24, 2012</pubDate>
<description><![CDATA[The identification, surgical intervention, management and lifetime clinical maintenance of
transplant recipients are a case study of the needs around chronic disease management and
collaborative care. This uniquely patient-centered national collaborative care solution helps
reduce the potential for errors in an area of medicine where hundreds of pieces of data, such as
blood type, medications, lab reports, test results and other information is needed to provide
quality patient care.&nbsp; 
<br /> 
<br />Computerized chronic disease solutions for transplant care eliminate the vast amount of paper
charting necessary with transplant patients, who are tracked and monitored for life. The
collaborative care of transplant patients includes multidisciplinary teams of specially trained
physicians, coordinators, nurses, social workers, pharmacists, physical therapists, and
psychologists who are experts in transplant care.&nbsp; 
<br /> 
<br />Collaborative care solutions provide a patient-centered hub, connecting in-hospital and
ambulatory electronic health records (EHRs) in conjunction with health information exchange (HIE)
systems both locally and across the nation. The patient-centered care platform integrates inpatient
care and outpatient clinic visits, supports physician order entry, physician documentation, nursing
notes, etc., and connects with multiple other laboratory systems in conjunction with the solution
specific to the organ transplant. The system should be designed to capture back-office
documentation and workflow management, manage patients and populations, drive workflow follow-up on
patients independent of scheduled clinic visits, and capture patient data. This data can then
report on the multiple, strict regulatory requirements for transplant patients.&nbsp; 
<br /> 
<br />Typical integration points include bidirectional interfaces from the hospital's EHR or
regional HIE, including clinical data, medication reconciliation, problem lists, and clinical
context object workgroup (CCOW) visual integration.&nbsp; Population analytics and reporting are
one of the crucial components of collaborative organ transplant care. This data is used daily, for
example, to determine appropriate patients that are eligible to receive organ transplants based on
clinical guidelines, as well as location of patients. Beyond research queries, population data
informs and improves clinical outcomes.&nbsp; 
<br /> 
<br />One example of a collaborative care platform for organ transplant is The Shands Transplant
Center at the University of Florida. The Shands Transplant Center is ranked nationally for overall
transplants performed. The center features multidisciplinary teams of specially trained physicians,
coordinators, nurses, social workers, pharmacists, physical therapists and psychologists who are
experts in transplant care. The program draws transplant patients from throughout the United
States, and has been performing transplants since 1966. 
<br /> 
<br />Over the years, Shands has expanded its transplant program to a total of six
specialties:&nbsp; liver, kidney, pancreas, heart, lung, and heart-lung.&nbsp; However, among the
programs, there were six databases for tracking patient information - everything from height and
weight to blood type and lab results. It was becoming very difficult to manage and maintain six
disparate applications running on different operating systems and utilizing different software.
Although the data was available, it was proving difficult to manage.&nbsp; 
<br /> 
<br />With more than 300 transplants being performed every year, the need for a single
collaborative care solution became increasingly apparent. The center's priority for a solution was
data integrity, strong demographics, transplant phases, patient management and diagnostic testing.
It implemented a collaborative care organ transplant platform with modules for its six. Shands now
has converted 36 years worth of data in six transplant programs to a collaborative care organ
transplant platform solution. 
<br /> 
<br />"After the data is entered by a transplant assistant, it is reviewed by a transplant
coordinator, then reviewed by an information specialist, then reviewed by a senior information
specialist, and ultimately reviewed by the physician," said Ian Jamieson, transplant manager at
Shands. "We feel we have a strong system of checks and balances in place to satisfy the data needs
of Dr. Richard Howard, medical director, Shands Transplant Center at UF, and our transplant staff."<br /> 
<br />The complexity of clinical, financial and administrative care needs of a transplant patient
are staggering and therefore best served by a coordinated effort from all caregivers across the
care continuum. 
<br /> 
<br /> 
<hr />
<img width="129" height="58" border="0" align="right"
src="../Resource_Center/Blog_News/Blog/2012/images/HKSlogo.gif" alt="HKSlogo" />Paul
Markham is the COO of 
<a href="http://www.hksys.com">HKS Medical Information Systems</a>, a developer of software
products that improve the quality of patient care and workflow management, and provide operational
efficiencies for the healthcare industry. 
<br /> 
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<title><![CDATA[Herding Cats: Controlling the Privacy Breach Epidemic in Healthcare]]></title>
<link>http://www.porterresearch.com/Resource_Center/Blog_News/Blog/2012/January/Herding_Catsx_Controlling_the_Privacy_Breach_Epidemic_in_Healthcare.html</link>
<pubDate>January 5, 2012</pubDate>
<description><![CDATA[Like herding cats, adhering to HIPAA and preventing privacy breaches is a full-time effort
requiring concentration and diligence. Over 90 percent of breaches are caused by human error. The
remaining are more nefarious, potentially involving medical identity theft, medical fraud or
organized crime. &nbsp;&nbsp;&nbsp; 
<br /> 
<br />Historically, HIPAA has been based on "voluntary" compliance. This era is ending as HHS and
OCR have stepped up their enforcement. The costs and other downsides of breaches are more onerous (<em>see Massachusetts eHealth Collaborative President and CEO Micky Tripathi's compelling " 
<a
href="http://www.histalkpractice.com/2011/12/03/first-hand-experience-with-a-patient-data-security-breach-12311/">First-Hand
Experience with a Patient Data Security Breach</a> at HISTalkPractice.com</em>), and HIPAA security
audits will soon begin. In other words, HIPAA now has teeth - a bite to back up its bark.
&nbsp;&nbsp;&nbsp; 
<br /> 
<br />It has gotten to the point that the costs of prevention are far less than the costs of a
breach, especially a massive one. And healthcare executives are paying attention. More
organizations now have security officers and a security budget. Allocating already-scarce financial
resources and human capital to the breach problem shows a change in thinking in the industry. 
<br /> 
<strong>
<br />Steps to Take Now&nbsp;&nbsp;&nbsp;</strong> 
<br />However, like most things in healthcare, the change is fairly glacial and will take time to
spread. Until privacy and security become second nature to healthcare executives and providers, a
few important and practical steps should be taken. 
<br /> 
<br />The human error aspect of breaches is solvable only through 
<strong>education and then more education</strong>. The time of cursory HIPAA training, and policy
and procedure manuals sitting on a shelf collecting dust is over. Continuing education, access to
legal counsel, encryption and risk assessments are practical steps that every healthcare provider
should be taking ... now!&nbsp;&nbsp;&nbsp; 
<br /> 
<br /> 
<strong>Training</strong> is a living process that requires updates and constant attention. It
should involve a curriculum of courses building on each other, which provide continual
reinforcement of the HIPAA principles and workflow requirements needed to minimize risk. Using or
employing legal counsel and purchasing cyber liability insurance are becoming commonplace.
&nbsp;&nbsp;&nbsp; 
<br /> 
<br /> 
<strong>Encryption</strong> is best practice and is likely to become mandated in the near future.
If encrypted data is lost, it is not considered a breach and is not reportable to the government or
media. But beware, breaches that are deliberate may be inside jobs resulting in breached decryption
codes and accessible information. Technologies are emerging that can even help with this issue by
wiping clean information on a laptop if it is seen to be at risk.&nbsp;&nbsp;&nbsp; 
<br /> 
<br />Perhaps the most important practice a provider can undertake is 
<strong>regular risk assessments</strong>, as mandated by HIPAA. Not only must regular risk
assessments be done, but recommendations stemming from the assessment must be followed up on. Risk
assessments are best if they combine internal assessments with external assessments. External
auditors bring a wider knowledge base and are likely to see things that providers may inadvertently
overlook.&nbsp;&nbsp;&nbsp; 
<br /> 
<br />Unfortunately, breaches are inevitable. There is simply too much patient information moving
about to eliminate all the risk. Not only must providers have a strong commitment to prevention,
but they must also establish a detailed program that determines who does what and when after the
inevitable breach occurs. 
<br /> 
<br /> 
<hr />
<br /> 
<a href="javascript:void(0);/*1325795776619*/">
<img width="150" height="23" border="0" align="right"
src="../Resource_Center/Blog_News/Blog/2012/images/HealthPort.JPG"
alt="HealthPort" />
</a> Rita Bowen, MA RHIA, CHPS, SSGB, is Senior Vice President and Privacy Officer at 
<a href="javascript:void(0);/*1325795818702*/">HealthPort</a>, <span class="st">a provider of release of information services and technology, audit management
technology and health information technology.</span> 
<br /> 
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<title><![CDATA[ACO Administration: the Devil is in the Details]]></title>
<link>http://www.porterresearch.com/Resource_Center/Blog_News/Blog/2011/December/ACO_Administrationx_the_Devil_is_in_the_Details.html</link>
<pubDate>December 12, 2011</pubDate>
<description><![CDATA[The healthcare industry has heard and seen a plethora of articles and seminars on how to go about
the care redesign process regarding accountable care organizations (ACOs). What seems to be missing
in these resources are any mention of the administrative elements - those boring things that, if
gotten wrong, will preclude an ACO from assured success, whether that be economically or
qualitatively. At the highest level, there has been a dearth of discussion on the corporate risk
structures and the administrative, financial and other management elements needed for an ACO to
truly be successful. 
<br /> 
<br />Let's not get into ethereal change management discussions, but rather stay with the concrete
details - those that are separate from the clinical uses of data. There are key administrative
tasks that arise from this expanded data flow and "accountability." For example, there are several
basic reconciliations, such as assigned patients against paid claims. What happens with those
patients whose activities trigger assignment only in the last few months of the year, but whose
contracts are for a full year? How does an organization measure revenue, risk and the quality
numerators and denominators? 
<br /> 
<br />Everyone is presumably familiar with IBNR (Incurred But Not Reported). What about the
equivalent for patient assignment, or "Future Retroactively Assigned Patient Transactions?" One
could certainly have fun playing with that acronym. 
<br /> 
<br />In the commercial world, where everything is negotiable, what level of risk/financial
participation is appropriate for catastrophic events - in-area versus out-of-area, in-network
versus out-of-network, or regarding such things as subcapitation, bulk payments, national contracts
... The list goes on. And all of these flex on size and sophistication of the organization. 
<br /> 
<br />Regarding Medicare ACOs, most commercial carriers brag about a 98-percent accuracy of their
claims payment systems. CMS, in its 2011 performance budget, indicates that the error rate for CMS
Fiscal Intermediaries is as high as 12.4 percent. Establishing a second, independent adjudication
process at 98-percent accuracy could save roughly 10 percent. Even if CMS is fully successful, then
an ACO could count on a savings approaching 6 percent just from the second adjudication. As these
files are completely electronic by the time they get to an ACO, the cost of this adjudication
should be minimal - perhaps 1 percent? 
<br /> 
<br />Lastly and extremely importantly, current reinsurance models simply do not fit the risk and
financing structures of ACOs and savings/gain-sharing programs. Depending on the size and
sophistication of the effort, this ranks right up there as a top five make or break decision. 
<br /> 
<br />Mike Barrett is CEO of 
<a href="http://www.ascendentcare.com">Ascendent Care</a>, a consulting firm that specializes in <span style="font-family: Verdana;">recognizing how existing, emerging and proven technololy,
processes and knowledge can be adapted, adopted and deployed in various healthcare markets and
settings.</span> 
<br /> 
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